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  4. Bylaw No. 01-11: A Bylaw respecting the Administration of the Complaints System under Part V of the Police Services Act

The Regional Municipality of York Police Service Board

Bylaw No. 01-11:
A Bylaw respecting the Administration of the Complaints System under Part V of the Police Services Act


WHEREAS the Regional Municipality of York Police Services Board (“Board”) is responsible for the provision of adequate and effective police services in York Region and is required to establish policies for the effective management of the York Regional Police; 

AND WHEREAS Section 31(1)(i) of the Police Services Act (“Act”) requires that the Board establish guidelines for dealing with complaints made under Part V of the Act; 

AND WHEREAS Section 31(1)(j) requires the Board to review the Chief of Police’s administration of the Complaints System under Part V and receive regular reports from the Chief of Police on his or her administration of the Complaints System.  

AND WHEREAS Ontario Regulation 263/09 made under the Act, sets out procedures for handling public complaints as “local complaints” under the complaints system established by Bill 103.

AND WHEREAS the Board has considered the provisions of Part V in the context of its responsibilities under the Act and recognizes and adheres to the principle that fair, open, prompt, thorough and efficient response to complaints is a cornerstone to establishing and maintaining a positive community-police relationship; 

NOW THEREFORE the Board deems it expedient to amend the Complaints Bylaw to ensure that the response to complaints by the Board, the Chief of Police and members of York Regional Police adheres to the requirements of the Act and Regulation 263/09 and hereby enacts as follows:

Bylaw No. 01-11

PDF • 145.5KB • Jul 23, 2026

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